Refunds & Cancellations are permitted under following circumstances

In case of duplicate payments refund will be initiated within 24 hours
In case your subscription is not activated within 24 hours of purchase you are entitled to request a refund
In case our software subscription is not working as per the features listed on the site, blog, video customer may place the refund request
In case our support and solution team is unable to deliver you the service, you may place the refund request
Customer is not entitled to get the refund in case when customer has already explored our free trial, subscription is already activated, support is provided, training is provided
Customer is not entitled to ge the refund in case when customer is unable to share the details of what is not working
You are eligible for refund in case of coupon / promotion is not availed for technical reasons
You are eligible for prorate basis refund in case we are withdrawing some or all of our product / services